Terms and Conditions
By using the site, the customer agrees to all of the following terms and conditions
of the sale.
1.0 Most of our repairs come with 30 day warranty and re-ball repairs will come with a 60 day warranty.
1.1 Mobile Phone Screens , Software Installation / Updates, Virus & Malware removals service doesn’t carry any warranty on the repair video evidence can be provided to make sure the device is working 100% before payment is received if requested. This must be requested upon initial drop-off of product or 24 hours prior to collection.
1.2 Warranty starts on the day that the repair is completed After this date we accepts no liability for the repair.
1.3 If your item has the same faulty within the warranty period the unit will have to be returned at the users expense and fixed at no additional charge.
1.4 If the item is beyond economical repair due to the initial fault within the warranty time frame, clients will receive a full refund less handling fee of minimum £10 or 25% off the initial repair cost.
1.5 Re-ball and Re-flow service that go faulty within the warranty period, we will offer a one time fix only due to the nature of the PCB boards used. The warranty will continue from the original repair date.
1.6 Accidental damage, Misuse damage or our warranty stickers are tampered with. The warranty will become void and additional costs may be incurred.
1.7 Warranty only covers the same fault that was repaired, if the symptoms are found to be caused by a different fault, additional charges will be incurred.
2.0 If there are multiple repairs on the same device, and one fault re-occurs that cannot be repaired only the cost of that fault will be refunded.
2.1 If on investigation additional faults are found that have not been reported, and the owner does not wish to have them repaired, a handling fee of £10 will be charged.
2.2 In some cases, whilst we are diagnosing the fault, symptoms may worsen. If this happens, and the item cannot be repaired or the customer decides they do not want the item repaired, we accept no responsibility for this eventuality and a handling fee of £10 will be charged.
2.3 We accept no liability for damages to items or loss of items that happen because of circumstances outside of our control. This includes break-ins, natural disasters and fires.
3.0 If the item is not paid or collected within the 60 days from the date of repair, we are authorized to dispose of your console or use it as we see fit. This includes items which have been deemed beyond repair or that have been returned under guarantee but have faults that are not covered.
4.0 If you wish the item deliverd upon completion of any repairs then you will be made aware of any delivery charges prior to the item being dispatched.
4.1 If an item is booked under a certain fault, but when received the fault is completely different and cannot be repaired due to the fault not being mentioned consumer will be liable for the collection and/or any delivery charges.
4.2 Returning your item(s) under warranty will be paid by the consumer. After the item(s) is fixed it will be posted back using a signed for service.
4.3 If after receiving your item under warranty the same fault occurs but our warranty sticker have been tampered with or it is not the same fault whats causing the device not to function properly will result in consumer paying for the collection and delivery charges
4.4 All delivery charges must be paid in full before the item is dispatched.
5.0 Information on this website is provided for free and do not warrant the accuracy of the content of this website.
5.1 We will not be liable for any loss of profit, data, income, revenue loss, death, fraud or personal injury caused by using our service on the website directly or indirectly.
5.2 We can change our terms and conditions from time to time please ensure you keep up to date when using our services by referring back to this page.